Terms and conditions of sale ("Terms and Conditions")

Version 2024; posted and effective as of 31 of January

These Terms and Conditions apply to the purchase of SALOMON products (“Products) by individual UK consumers (not businesses) from the Salomon online store available at www.salomon.com/en-gb (the “Online Store”). Products are sold by Amer Sports UK Limited, an English company registered under number 2757365, having its registered office address at 3rd Floor, Building 2, Meadows Business Park Station Approach, Blackwater, Camberley GU17 9AB, United Kingdom ("SALOMON", "we" or "us" as the context may require).

1. About These Terms and Conditions

These Terms and Conditions only apply to purchases of Products made on the Online Store.

We may change these Terms and Conditions from time to time. The effective date of the Terms and Conditions is stated above. Any changes to the Terms and Conditions will apply to orders placed on or after the effective date.

WHEN PLACING AN ORDER FOR PRODUCT(S), YOU MUST EXPRESSLY AGREE TO BE BOUND BY AND ACCEPT THESE TERMS AND CONDITIONS. NO ORDER OF PRODUCTS CAN BE PROCESSED WITHOUT ACCEPTANCE OF THESE TERMS AND CONDITIONS.

WE DRAW YOUR ATTENTION IN PARTICULAR TO SECTION 12, WHICH EXPLAINS HOW WE LIMIT OUR LIABILITY TO YOU.

2. Who can purchase Products from the Online Store

Please note that orders for Products can only be placed by individual UK consumers (not businesses). Therefore, we do not accept orders placed by companies, associations, independent contractors or any other kind of legal entity. We reserve the right to reject or cancel orders placed by non-consumers.

To be able to buy Product(s) you must:

• provide your name and address, phone number, email address, payment details and other required information;
• be at least 18 years of age at the time you place your order;
• use one of our accepted payment methods (see section 8); and
• have a delivery address in one of our accepted delivery locations (see section 5)

If you are ordering ski bindings, in addition to the foregoing, you must provide the following information for mounting and adjusting the bindings on your skis:

• Gender
• Age
• Skier level
• Size (in centimeters)
• Weight (in kilograms)
• Length of the sole of your ski boots which will be used with the bindings in millimeters
• Binding mounting position you expect

If you create an account with a personal user identification and password, you must keep your password protected at all times and must not disclose it to anyone else. You are personally responsible for each purchase made using your user identification and password.

3. Order Processing and Contract conclusion

You agree that your order is an offer to buy the Product(s) listed in your order under these Terms and Conditions. All orders must then be accepted by us before a binding contract is made between you and us.

We may choose not to accept orders in our sole discretion. This may happen, for example, where we do not have sufficient stock, where a Product is mispriced or in the case of unusual orders, orders which we suspect are not placed in good faith or orders which have not been placed by consumers. We are not required to provide a reason for declining to accept any order, unless we wish to do so. If we reject your order or part of your order, we will let you know as soon as possible and we will not charge you.

After having received your order, we will send you an order confirmation by email with your order number and details of the Product(s) you have ordered to confirm we've received your order. This does not mean we have accepted your order. Your order is only accepted once we contact you again to confirm we've dispatched your order. Conclusion of the contract will take place when you receive confirmation that the Product(s) have been dispatched.

However, please note that for ski bindings you will have to confirm the information required for mounting and adjusting the bindings on your skis before we are able to confirm the order.

You remain responsible for the accuracy of the details you provide us.

The order confirmation email is your proof of purchase. Please store it carefully as it is the only record of your purchase that we will send you and you may need it to get in touch with us about your order.

4. Prices, Taxes, Shipping and Handling charges

The price charged for a Product will be the price in effect at the time the order is placed, as displayed on the description of the Product and applying any possible discount, if any, and will be set out in the order confirmation email.

We may change prices of the Products at any time without notice. Price increases will only apply to orders placed after such price changes have been made.

Prices for the Product(s) include VAT or other applicable taxes but do not include charges for shipping and handling.

Separate charges for shipping, handling and their related VAT or other taxes will be shown in the Online Store before completion of the ordering process and on the Order confirmation email.

5. Delivery

We deliver Product(s) only to delivery addresses in the United Kingdom subject to the following restrictions:

We are unable to deliver to: P.O. Box addresses, Overseas army addresses/BFPOs, Hotels and hostels, Prisons, and Guernsey, Anguilla, Ascension Island, Bermuda, British Indian Ocean Territory, British Antarctic Territory, British Virgin Islands, Cayman Islands, Falkland Islands, Gibraltar, Isle of Man, Jersey, Montserrat, Pitcairn Islands, Saint Helena, South Georgia and the South Sandwich Islands, Turks and Caicos Islands

Delivery options are as follows:

Standard: estimated delivery time of 2 to 5 business days from shipment date

Express: estimated delivery time of 2 to 3 business days from shipment date

UPS Access Point: 2 to 5 business days (soft goods orders only) from shipment date

Information on delivery times is available on the Online Shop when ordering according to the delivery option you have chosen. The delivery times indicated begin to run from the date of your receipt of the order confirmation email.

In any case, the delivery date will not exceed 30 days from the date that we accepted the order, unless you specifically agree to a later date.

Applicable shipping costs based on the option chosen are indicated on the Online Store before you complete the ordering process.

If you order any personalised Product(s), an additional delivery time of 3 business days shall be expected with respect to the estimated delivery times mentioned above.

In case you unreasonably defer delivery or delay the receipt of delivery after we have notified you that we have tried to deliver the ordered Product(s) to you, or if you have provided us with an incorrect delivery address which results in an unsuccessful delivery, the delivery package will be returned to us. If the Product(s) remain(s) undelivered (or, if applicable, uncollected) after the first delivery attempt for a period of 7 working days and is/are returned to us undelivered, we shall be entitled to cancel the contract and we will refund you in accordance with the provisions of section 9.

If delivery of your Products is delayed by an event outside our control, we will contact you as soon as possible to let you know and do what we can to reduce the delay. As long as we do this, we won't compensate you for the delay, but if the delay is likely to be substantial you can contact us using the contact details at section 14 to cancel the contract for your purchase and receive a refund for any Products you have paid for but not received (and any applicable delivery charges).

We encourage you to examine the delivery package and received Product(s) as soon as possible after they are delivered to you so that you can check their condition is as expected and that the content of the delivery package is complete. In case of damaged or missing Product(s), please contact our [Customer Service]. The sooner you inspect your Products and let us know of any problems, the easier it will be for us to investigate and resolve any issues for you.